Residential / Community Support Worker


  • Good communication skills, both written and verbal
  • Ability to work effectively in a team
  • Able to use their own initiative
  • Calm under pressure
  • Be committed to working in a person centred manner
  • Able to deal with difficult or challenging situations
  • Caring, honest, reliable and committed
  • Can demonstrate that they are committed to inclusion and equality
  • Holds a driving licence 


  • Basic computer skills!
  • Previous experience of working with ASC
  • Additional communication skills such as makaton
  • NVQ 2 or higher qualification (or equivalent)  


Reports To: Registered Manager or Designate
Job Purpose: To support clients to reach their full potential


Key Tasks/Accountabilities:

  • Respond to and support clients to meet their full potential
  • Work in partnership with clients and all stakeholders involved positively in their lives
  • Ensure that when working with clients that all current legislative, procedural and good practice guidelines are adhered to which promote the client’s freedom, choice and independence
  • Use risk assessments to promote opportunities for the clients and increase their autonomy whenever possible.
  • Key work an allocated client
  • Ensure that all documentation is completed in a person centred manner and adhering to data protection principles and other guidance
  • Be flexible and work a varied shift pattern including sleep-ins and waking nights where required
  • Undertake household tasks and life skills activities where appropriate
  • Always contribute to the service positively and constructively
  • Undertake any such duties assigned by the Registered Manager or Designate for the clients or service
  • Commitment to continuous personal development
  • To undertake mandatory and refresher training as required



(This job description is not intended to be a complete list of duties; it may be amended from time to time. The job description will be discussed in full at interview & appointment)